Havertys Reviews
Havertys has an overall rating of 4.6 based on 25 reviews. Customer feedback on Havertys is mixed: Havertys reviewers highlight positive aspects like quality furniture, helpful customer service, wide selection, competitive pricing, which strongly appeal to homeowners looking for stylish and durable furniture. However, Havertys is often criticized for its long delivery times, limited warranty options, occasional assembly issues, higher price points for some items.
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How would you rate Havertys?
All Havertys Reviews (25)
alan.Johnson
May 08, 2026
"Easy coffee table order"
Well... I ordered a new coffee table from havertys the whole thing was easy. The site loaded without any trouble, checkout didn’t take long, and I got updates after placing the order. The delivery date was clear too, which I appreciated. No issues on my end, and I’d use them again.
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olgahachigian4942
May 08, 2026
"I was a little worried about starting…"
I was a little worried about starting the return, but it ended up being really easy. The process was straightforward, and my refund came through quickly, which was such a relief.
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wanda1971
May 08, 2026
"Helpful and Easy Sofa Shopping"
We had a really good experience picking out our sofa. The sales guy was super helpful and patient with us, even when we kept going back and forth on sizes and colors. He answered all our questions without making us feel rushed or pressured, which I really appreciated. In the end, he helped us find a sofa that actually fit our space nicely, not just something that looked good on the showroom floor...
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hello_terry081
April 23, 2026
"Smooth Havertys Delivery"
I had a really good experience with my Havertys delivery. I think it was earlier this week, or maybe late last week, but either way the whole thing went smoothly. The delivery guys called before they got here, showed up within the window, and were polite the entire time. They brought everything in carefully, put it where I asked, and didn’t make me feel rushed even when I changed my mind about where something should go. They also cleaned up after themselves and didn’t leave a mess behind. Overall, I was really happy with how professional they were.
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anakline3941
April 18, 2026
"Good Stuff at Fair Prices"
I’ve had a good experience overall. The items are nice, and when they’re on sale, the deals feel really fair. Definitely worth checking out if you’re looking to save a bit
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JeanetteWalter_50
April 09, 2026
"Service was okay, but I felt ignored"
The service was okay overall, nothing really stood out as terrible or amazing. I did get the feeling that nobody actually read my message though, which was a bit frustrating. It felt like I was just getting a generic response instead of someone really paying attention.
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TheresaRobinson_20
April 09, 2026
"Not gonna lie, there were lots of…"
Not gonna lie, there were lots of nice styles and I ended up finding exactly what I wanted
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Ebony.hernandez
April 08, 2026
"Better than I expected"
I was surprised by how nice this is. The wood feels solid, and the cushions are really comfy. I’ve had it for about a little while now, and it’s way better than I expected
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BerniceShummon
March 22, 2026
"I was able to pick a…"
I was able to pick a time without any hassle, which was nice. It wasn’t exactly a standout experience or anything, but it did what I needed and the process was simple enough
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TURNER
March 20, 2026
"Delivered right on time"
My couch showed up exactly when they said it would, which made the whole experience feel easy from the start. I didn’t have to sit around all day guessing when it might arrive, and that was a huge plus for me.
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pilar_Howell96
March 06, 2026
"Glad I Got the Protection Plan"
I bought my sofa from Havertys and added the protection plan at the last minute, i’m so glad I did. A few months later, my kid spilled juice on it and the stain would not come out, which was ridiculous because I tried everything. I filed the claim online and it was actually easy, with no big runaround. They sent someone out quickly and took care of it. Definitely happy I paid a little extra for the plan.
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armando_Carwell05
February 20, 2026
"Found a sofa we’re really happy with"
We stopped by Havertys just to look around for a new sofa, i didn’t expect to find one so quickly. But we ended up spotting one we both really liked, which was kind of exciting in the best low-key way.
The sales guy was great too. He checked in on us but wasn’t pushy at all, and gave us plenty of space to wander around while still being there to answer all our random questions.
The store was clean, the prices were easy to figure out, and checkout didn’t take long. Overall, it was just a really smooth shopping trip, and we left feeling happy about the whole thing.
The sales guy was great too. He checked in on us but wasn’t pushy at all, and gave us plenty of space to wander around while still being there to answer all our random questions.
The store was clean, the prices were easy to figure out, and checkout didn’t take long. Overall, it was just a really smooth shopping trip, and we left feeling happy about the whole thing.
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lynne.Hall
February 19, 2026
"My dresser had a dent when…"
My dresser had a dent when it arrived, which was frustrating. I’m not sure exactly when it happened, but havertys did arrange a repair. It just took a few phone calls and a bit more waiting than I thought it would.
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clemente.Burkey
February 06, 2026
"Found the Couch, But No Luck on Chairs"
I went in looking for a few living room pieces and ended up finding a couch I liked quickly, which was nice. I kind of figured the matching chairs might be available too since they had a similar setup on display, but they were out of stock. Seems like that happens a lot with popular items, so I wasn’t totally surprised, just a little disappointed.
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nicole1971
January 28, 2026
"I had a minor issue with my order..."
I had a minor issue with my order and was a little worried it might turn into a long back-and-forth. Thankfully, that wasn’t the case. I reached out to Havertys and they got back to me quickly. The person I spoke with was friendly and took care of everything without making it complicated. It wasn’t a perfect start, but I was really happy with how they handled it in the end.
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molly.Joyce
January 23, 2026
"Quick Refund and Smooth Experience"
I ended up having to cancel my order, but the whole process was really smooth. The refund came through faster than I expected, and there wasn’t any hassle at all. Overall, I’m happy with how it was handled.
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hello_julie889
January 23, 2026
"Way comfier than I expected"
I got a sofa from havertys it’s been way more comfortable than I thought it would be. The cushions are soft but not, like, so soft that you disappear into them — which I was kind of worried about. I’ve already spent hours on it watching TV, and it’s been great. Delivery was fine too, no real issues there. So far, I’m really happy with it.
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Pamela.lopez
January 19, 2026
"My order showed up on time, which…"
My order showed up on time, which I appreciated, especially since I try to be careful about where I spend my money. One of the items was the wrong color, which was a little frustrating, but I called them and they got it sorted out quickly. Overall, not a bad experience for the price.
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james_Stiles92
January 15, 2026
"Clear and helpful updates"
The updates were really good and easy to follow (which I definitely appreciate). I never felt like I had to guess what was going on, so the whole experience felt smooth.
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rita1990
January 06, 2026
"I bought this years ago and it’s still…"
I bought this years ago and it’s still really comfortable and holding up great. It’s one of those things that just keeps doing its job without much fuss, if that makes sense.
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Havertys Q&A
Why does haverty's lie to new job applicants of potential making $60k when realistically almost all are only making $12. hr?
sadgorilla455
April 25, 2020
“It how Havertys does business to get applicants to apply since most people looking for a real job won't choose commission work that pays ONLY when products are delivered. Lots of variables involved like no stock, warehouse and delivery errors and damage.”
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Can you share a success story using havertys furniture?
KristinaJacobs
April 12, 2020
“The only Success Story we can share about Haverty's Furniture is Getting a FULL REFUND and taking my business elsewhere where they know the meaning of quality furniture and customer service. After calling their Corporate Offices in Atlanta we told them of the extensive damaged furniture we received 3 times. We demanded a refund and also called our credit card company. We refused all the furniture. We finally received a full refund. Save yourself the headache and buy furniture somewhere else.”
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Are there other similar companies to havertys that are less expensive or better?
Lisa.Moreno
March 06, 2020
“American Signature is a lot better with product quality and customer service. Havertys failed in both areas so we went to American Signature after canceling our bedroom nightmare at Havertys”
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How easy is it to get a hold of customer service at havertys?
Stella.Gordon
November 17, 2019
“Don't bother. They don't care about your problems after you pay..”
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Is havertys a scam or a legit company?
yellowbear266
November 17, 2019
“Havertys is a scam and their Guardian Plan is worthless”
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